Hotel Job Visa Processing In Australia 2024 – Apply Online Now


Hotel Job Visa Processing In Australia 2024 – Apply Online Now. In 2024, the hotel industry in Australia is undergoing significant transformations, driven by technological advancements, changing consumer preferences, and the aftermath of global events. As the hospitality sector adapts to these changes, the role of hotel processing professionals has become increasingly crucial. This article explores the evolving job description of hotel processing roles in Australia in 2024, shedding light on the key responsibilities, required skills, and the impact of industry trends. Hotel Job Visa Processing In Australia 2024 – Apply Online Now

Hotel Job Visa Processing In Australia 2024 – Apply Online Now

The Changing Landscape of the Australian Hotel Industry:

The hotel industry in Australia has long been a cornerstone of the country’s tourism sector, contributing significantly to the economy. However, recent years have witnessed a shift in consumer behavior, with a growing preference for personalized and seamless experiences. This has prompted hotels to invest heavily in technology to streamline their operations and enhance guest satisfaction. more info

Job Description of Hotel Processing Roles:

  1. Reservation Management: In 2024, hotel processing professionals are tasked with managing reservations efficiently. This involves utilizing advanced reservation systems, ensuring accuracy in bookings, and optimizing room availability. The ability to navigate and leverage cloud-based booking platforms is now a fundamental skill for individuals in these roles.
  2. Customer Relationship Management (CRM): Establishing and maintaining strong relationships with guests is paramount in the contemporary hotel landscape. Hotel processing professionals are now expected to utilize CRM tools to track guest preferences, anticipate needs, and provide personalized services. Exceptional communication skills, both in person and through digital channels, have become essential for these roles.
  3. Check-in and Check-out Procedures: Streamlining the check-in and check-out processes is crucial for creating a positive guest experience. Hotel processing professionals are responsible for ensuring a smooth and efficient process, leveraging technologies such as mobile check-in and keyless entry systems. Additionally, handling payment transactions and addressing any guest concerns at these touchpoints are integral aspects of the job.
  4. Data Analysis and Reporting: In the digital age, data has become a powerful tool for decision-making. Hotel processing professionals are now required to analyze guest data, booking patterns, and feedback to identify trends and opportunities for improvement. Proficiency in data analysis tools and the ability to generate insightful reports are valuable skills for individuals in these roles.
  5. Quality Assurance and Compliance: Maintaining quality standards and compliance with industry regulations is a non-negotiable aspect of hotel processing roles. Professionals must stay informed about changes in legislation, health and safety protocols, and other industry standards to ensure the hotel’s operations align with legal requirements and guest expectations.
  6. Technology Integration: With the increasing reliance on technology in the hospitality sector, hotel processing professionals must be adept at integrating and troubleshooting various software solutions. This includes property management systems, online booking platforms, and other tools that contribute to the overall efficiency of hotel operations.
  7. Cross-functional Collaboration: In 2024, the hotel industry emphasizes a holistic approach to guest services. Hotel processing professionals work closely with other departments, such as housekeeping, front office, and food and beverage, to ensure a seamless and cohesive guest experience. Effective collaboration and communication skills are imperative for success in these roles.


  1. Visa Application Management: Oversee the hotel staff’s visa application process, from collecting necessary documentation to submitting applications and tracking progress.
  2. Document Verification: Conduct thorough reviews of visa-related documents, ensuring accuracy, completeness, and compliance with Australian immigration laws and hotel policies.
  3. Communication: Serve as a liaison between hotel staff and relevant immigration authorities. Provide timely updates on visa application status, address inquiries, and offer guidance on the visa process.
  4. Policy Adherence: Stay informed about changes in immigration policies and regulations, ensuring that the hotel’s visa processing procedures remain current, compliant, and aligned with industry standards.
  5. Collaboration: Collaborate with Human Resources, management, and external agencies to streamline visa processing procedures, address challenges, and enhance the overall efficiency of the process.
  6. Record Keeping: Maintain accurate and confidential records of visa applications, approvals, and related correspondence. Ensure data integrity and security.
  7. Compliance Training: Conduct training sessions for hotel staff regarding visa-related policies, procedures, and compliance requirements. Keep the team informed about updates and changes.
  8. Problem Resolution: Address and resolve issues related to visa processing, working collaboratively with internal and external stakeholders to find effective solutions and ensure a positive experience for staff.


  • Previous experience in visa processing or a similar administrative role, preferably in the hotel or hospitality industry.
  • In-depth knowledge of Australian immigration laws and regulations.
  • Strong organizational and communication skills.
  • High attention to detail and accuracy in document verification.
  • Ability to handle sensitive information with discretion.

Industry Trends Shaping Hotel Processing Jobs:

  1. Contactless Technology: The global pandemic has accelerated the adoption of contactless technologies in the hotel industry. Hotel processing professionals are now expected to implement and optimize touchless check-in, mobile payments, and other contactless solutions to enhance guest safety and convenience.
  2. Artificial Intelligence (AI) and Automation: AI and automation have become integral components of hotel processing roles. Chatbots for customer inquiries, automated check-in kiosks, and predictive analytics for demand forecasting are examples of how AI is reshaping the responsibilities of hotel processing professionals.
  3. Sustainability Practices: Environmental sustainability is a growing concern in the hospitality industry. Hotel processing roles now involve implementing eco-friendly practices, such as digital invoicing, waste reduction initiatives, and energy-efficient technologies, to contribute to the hotel’s sustainability goals.

Visa Options for Hotel Jobs in Australia

Securing employment in Australia requires a thorough understanding of the visa options available for foreign workers. The visa category that aligns with your qualifications and job requirements is crucial for a successful and legal transition into the Australian job market. Here are some prominent visa options for individuals aspiring to work in hotels in Australia in 2024:

  1. Temporary Skill Shortage (TSS) Visa (Subclass 482)

The Temporary Skill Shortage (TSS) visa is designed for skilled workers who have been nominated by an Australian employer to fill a position that cannot be filled by a local worker. This visa has three streams: Short-Term, Medium-Term, and Labour Agreement. For hotel jobs, the Medium-Term stream is often the preferred option as it allows the holder to work in Australia for up to four years.

To be eligible for the TSS visa, applicants must have the required skills and qualifications for the nominated position. The employer must also demonstrate efforts to hire locally before sponsoring a foreign worker. Understanding the specific skill requirements for the hotel industry and tailoring your application accordingly is essential for success.

  1. Employer Nomination Scheme (ENS) Visa (Subclass 186)

The Employer Nomination Scheme (ENS) visa is a permanent residency visa that requires employer sponsorship. This visa is suitable for skilled workers who have been nominated by an Australian employer for a permanent position. It consists of three streams: the Temporary Residence Transition stream, the Direct Entry stream, and the Agreement stream.

For hotel jobs, the Temporary Residence Transition stream is often relevant. To be eligible for this stream, applicants must have worked for their employer on a Temporary Skill Shortage (TSS) visa for at least three years and meet other specified criteria. This pathway provides a route to permanent residency, making it an attractive option for those looking to settle in Australia long-term.

  1. Working Holiday Visa (Subclass 417 and 462)

While the Working Holiday Visa is not a long-term solution, it can be a great starting point for individuals looking to explore Australia and gain valuable work experience in the hotel industry. This visa allows individuals aged 18 to 30 (35 for certain countries) to work and travel in Australia for up to 12 months. However, the work period with a single employer is limited to six months.

The Working Holiday Visa is an excellent way to get a feel for the industry, make connections, and potentially secure a more permanent position that aligns with other visa options. It’s important to note that not all hotel jobs may be suitable for this visa, so careful consideration of your career goals is necessary.

Visa Application Process

Once you’ve identified the most suitable visa option for your hotel job in Australia, the next step is navigating the visa application process. Each visa category has specific requirements and documentation, and a meticulous approach is crucial to ensure a smooth and successful application. Here are some general steps to guide you through the process:

  1. Research and Understand Visa Requirements:

Thoroughly research the specific requirements for the visa category you are applying for. Pay attention to the eligibility criteria, skill assessments, and any additional documentation required by the Department of Home Affairs.

  1. Obtain a Job Offer:

Before applying for a visa, secure a job offer from an Australian employer. The employer must be willing to sponsor you for the specified position, and they may need to demonstrate that efforts have been made to hire locally before considering foreign workers.

  1. Skills Assessment:

For certain visa categories, a skills assessment by a relevant assessing authority may be required. This process involves verifying that your qualifications and skills align with Australian standards for the nominated occupation.

  1. Lodge the Visa Application:

Submit a complete and accurate visa application through the online portal provided by the Department of Home Affairs. Ensure that all supporting documents, including reference letters, qualifications, and proof of employment, are included.

  1. Health and Character Checks:

As part of the visa application process, you will be required to undergo health and character assessments. This includes a medical examination and obtaining police clearances from all countries you have lived in for 12 months or more over the past ten years.

  1. Wait for Visa Approval:

The processing time for visa applications can vary depending on the visa category and individual circumstances. Stay informed about the progress of your application through the online portal and respond promptly to any requests for additional information.

Challenges and Considerations

While the prospect of working in the Australian hotel industry is exciting, there are challenges and considerations that prospective employees should be aware of:

  1. Competitiveness:

The hotel industry in Australia is competitive, and securing a job offer may require persistence and a proactive approach. Networking, gaining relevant experience, and showcasing your skills through a well-crafted resume are essential in standing out from the competition.

  1. Changing Immigration Policies:

Immigration policies and visa regulations can change, affecting the eligibility criteria and application process. It’s crucial to stay informed about any updates from the Department of Home Affairs and seek professional advice if needed.

  1. Cost of Living:

Australia has a relatively high cost of living, especially in major cities. Prospective employees should consider the cost of accommodation, transportation, and other living expenses when planning their move.

  1. Cultural Adaptation:

Adapting to a new country and workplace culture can be challenging. It’s important to be open-minded, embrace diversity, and actively participate in social and professional networks to ease the transition.

Qualifications and Visa Processes

Aspiring hotel professionals should consider the following steps to navigate the qualifications and visa processes effectively:

  1. Research and Select a Suitable Visa:
    • Understand the different visa options available and choose the one that aligns with your qualifications, job expectations, and personal circumstances.
  2. Educational Enhancement:
    • If lacking in certain qualifications, consider pursuing additional certifications or diplomas to bolster your credentials and increase your chances of securing a desirable position.
  3. Language Proficiency:
    • Ensure that your English language skills meet the requirements of the visa and job specifications. If needed, undertake language proficiency tests to showcase your abilities.
  4. Networking and Job Search:
    • Actively network within the industry, both online and offline. Leverage professional platforms like LinkedIn, attend job fairs, and engage with recruitment agencies to explore potential opportunities.
  5. Tailor Application Materials:
    • Customize your resume and cover letter to highlight your relevant qualifications, skills, and experience. Emphasize any international experience and showcase how it aligns with the requirements of the Australian job market.
  6. Prepare for Health and Character Checks:
    • Be proactive in preparing for health and character assessments. Ensure that you meet the necessary health standards and possess a clean criminal record.
  7. Understand Australian Workplace Culture:
    • Familiarize yourself with Australian workplace culture, including communication styles, workplace etiquette, and cultural sensitivities. This will contribute to a smoother integration into the local work environment.

To apply for a hotel job and navigate the visa processing in Australia in 2024, follow these steps:

  1. Prepare Your Resume: Update your resume to include relevant skills and experience in the hotel industry. Highlight any certifications, training, or previous roles in hospitality and hotel management.
  2. Research Job Opportunities: Look for hotel job openings in Australia on online job portals, company websites, and local job listings. Identify positions that match your skills, experience, and career goals.
  3. Create a Cover Letter: Write a cover letter expressing your interest in hotel positions in Australia. Customize it for each application, emphasizing your experience, customer service skills, and commitment to the hospitality industry.
  4. Gather Necessary Documents: Ensure you have essential documents such as your resume, identification, educational certificates, letters of recommendation, and any relevant work experience letters. You may need these during the visa application process.
  5. Check Visa Requirements: Research the visa requirements for working in Australia. Depending on the nature of your job, you may need a specific type of visa. Visit the official Australian government website or consult with the Australian embassy or consulate for accurate and up-to-date information.
  6. Apply Online: Submit your job applications through online platforms or directly on the hotel’s website. Follow the instructions provided in the job listings, and ensure that you attach all necessary documents.
  7. Networking: Connect with professionals in the hospitality industry and hotel management field in Australia through social media platforms like LinkedIn. Networking can provide valuable insights and potential job leads.
  8. Visit Local Hotels: Personally visit local hotels and inquire about job opportunities. Leave your resume, introduce yourself to the relevant staff, and express your interest in joining their team.
  9. Attend Hospitality Job Fairs: Job fairs often feature employers from the hospitality sector. Attend these events to explore opportunities, submit resumes, and make connections.
  10. Follow Up: After submitting your application, follow up with the hotel’s HR department to express your continued interest in the position. This shows your enthusiasm and commitment.
  11. Prepare for Interviews: If invited for an interview, be prepared to discuss your experience in the hotel industry, customer service skills, and your understanding of hotel operations. Showcase your ability to handle various tasks and work in a dynamic environment.

people also ask.

  1. Q: How can I apply for a Hotel Visa Processing Specialist position with your hotel in Australia?
    • A: To apply, please visit our [company website/career portal] and navigate to the careers section. Follow the instructions to submit your application, including your resume and cover letter.
  2. Q: Are international candidates eligible to apply for Hotel Visa Processing jobs in Australia?
    • A: Yes, international candidates with the appropriate work permits are eligible to apply. Ensure compliance with Australian immigration regulations.
  3. Q: What qualities are you looking for in a Hotel Visa Processing Specialist candidate?
    • A: We value individuals with experience in hotel visa processing, strong organizational skills, attention to detail, and a deep understanding of Australian immigration laws.
  4. Q: What is the typical work schedule for Hotel Visa Processing Specialist positions?
    • A: Work schedules are typically standard office hours, Monday to Friday. However, flexibility may be required based on workload and deadlines.
  5. Q: Is training provided for new Hotel Visa Processing hires?
    • A: Yes, comprehensive training is provided to new Hotel Visa Processing hires to familiarize them with visa processing procedures, compliance requirements, and hotel-specific policies.
  6. Q: How do Hotel Visa Processing Specialists stay informed about changes in immigration policies?
    • A: Specialists stay informed through regular updates from immigration authorities, industry publications, and participation in relevant training programs.
  7. Q: Are Hotel Visa Processing Specialists involved in the recruitment process for hotel staff?
    • A: While not directly involved in recruitment, specialists collaborate with HR to ensure that visa processing aligns with recruitment timelines and requirements.
  8. Q: How long does the visa application process typically take for hotel staff?
    • A: The processing time can vary, and specialists work to ensure timely submissions. Factors such as visa type and immigration workload may influence processing times.
  9. Q: Can Hotel Visa Processing Specialists assist with other types of visas for staff members?
    • A: While the primary focus is on hotel-related visas, specialists may assist with other work-related visas as needed, depending on company policies and requirements.
  10. Q: How do Hotel Visa Processing Specialists handle sensitive information?
    • A: Specialists adhere to strict confidentiality protocols, ensuring that sensitive information is handled securely and disclosed only to authorized personnel.

Apply Now


The hotel processing job description in Australia in 2024 reflects the dynamic nature of the industry. As hotels strive to meet the evolving expectations of guests and adapt to technological advancements, professionals in these roles must possess a diverse skill set. From mastering reservation systems to embracing contactless technologies and contributing to sustainability initiatives, hotel processing professionals play a pivotal role in shaping the future of hospitality in Australia. As the industry continues to evolve, staying abreast of emerging trends and honing adaptable skills will be key to success in the realm of hotel processing in 2024 and beyond.

Apply for this position

Allowed Type(s): .pdf, .doc, .docx
Back to top button multicanais xoso xoso tin chelsea thông tin chuyển nhượng câu lạc bộ bóng đá arsenal bóng đá atalanta bundesliga cầu thủ haaland UEFA everton xoso futebol ao vivo futemax multicanais onbet bóng đá world cup bóng đá inter milan tin juventus benzema la liga clb leicester city MU man city messi lionel salah napoli neymar psg ronaldo serie a tottenham valencia AS ROMA Leverkusen ac milan mbappe napoli newcastle aston villa liverpool fa cup real madrid premier league Ajax bao bong da247 EPL barcelona bournemouth aff cup asean football bên lề sân cỏ báo bóng đá mới bóng đá cúp thế giới tin bóng đá Việt UEFA báo bóng đá việt nam Huyền thoại bóng đá giải ngoại hạng anh Seagame tap chi bong da the gioi tin bong da lu trận đấu hôm nay việt nam bóng đá tin nong bong da Bóng đá nữ thể thao 7m 24h bóng đá bóng đá hôm nay the thao ngoai hang anh tin nhanh bóng đá phòng thay đồ bóng đá bóng đá phủi kèo nhà cái onbet bóng đá lu 2 thông tin phòng thay đồ the thao vua app đánh lô đề dudoanxoso xổ số giải đặc biệt hôm nay xổ số kèo đẹp hôm nay ketquaxoso kq xs kqxsmn soi cầu ba miền soi cau thong ke sxkt hôm nay thế giới xổ số xổ số 24h xoso3mien xo so ba mien xoso dac biet xosodientoan xổ số dự đoán vé số chiều xổ xoso ket qua xosokienthiet xoso kq hôm nay xoso kt xổ số mega xổ số mới nhất hôm nay xoso truc tiep xoso Việt SX3MIEN xs dự đoán xs mien bac hom nay xs miên nam xsmientrung xsmn thu 7 con số may mắn hôm nay KQXS 3 miền Bắc Trung Nam Nhanh dự đoán xổ số 3 miền dò vé số du doan xo so hom nay ket qua xo xo ket qua xo trúng thưởng xo so kq xoso trực tiếp ket qua xs kqxs 247 số miền nam s0x0 mienbac xosobamien hôm nay số đẹp hôm nay số đẹp trực tuyến nuôi số đẹp xo so hom qua xoso ketqua xstruc tiep hom nay xổ số kiến thiết trực tiếp xổ số kq hôm nay so xo kq trực tuyen kết quả xổ số miền bắc trực tiếp xo so miền nam xổ số miền nam trực tiếp trực tiếp xổ số hôm nay ket wa xs KQ XOSO xoso online xo so truc tiep hom nay xstt so mien bac trong ngày KQXS3M số so mien bac du doan xo so online du doan cau lo xổ số keno kqxs vn KQXOSO KQXS hôm nay trực tiếp kết quả xổ số ba miền cap lo dep nhat hom nay soi cầu chuẩn hôm nay so ket qua xo so Xem kết quả xổ số nhanh nhất SX3MIEN XSMB chủ nhật KQXSMN kết quả mở giải trực tuyến Giờ vàng chốt số Online Đánh Đề Con Gì dò số miền nam dò vé số hôm nay so mo so de bach thủ lô đẹp nhất hôm nay cầu đề hôm nay kết quả xổ số kiến thiết toàn quốc cau dep 88 xsmb rong bach kim ket qua xs 2023 dự đoán xổ số hàng ngày Bạch thủ đề miền Bắc Soi Cầu MB thần tài soi cau vip 247 soi cầu tốt soi cầu miễn phí soi cau mb vip xsmb hom nay xs vietlott xsmn hôm nay cầu lô đẹp thống kê lô kép xổ số miền Bắc quay thử xsmn xổ số thần tài Quay thử XSMT xổ số chiều nay xo so mien nam hom nay web đánh lô đề trực tuyến uy tín KQXS hôm nay xsmb ngày hôm nay XSMT chủ nhật xổ số Power 6/55 KQXS A trúng roy cao thủ chốt số bảng xổ số đặc biệt soi cầu 247 vip soi cầu wap 666 Soi cầu miễn phí 888 VIP Soi Cau Chuan MB độc thủ de số miền bắc thần tài cho số Kết quả xổ số thần tài Xem trực tiếp xổ số XIN SỐ THẦN TÀI THỔ ĐỊA Cầu lô số đẹp lô đẹp vip 24h soi cầu miễn phí 888 xổ số kiến thiết chiều nay XSMN thứ 7 hàng tuần Kết quả Xổ số Hồ Chí Minh nhà cái xổ số Việt Nam Xổ Số Đại Phát Xổ số mới nhất Hôm Nay so xo mb hom nay xxmb88 quay thu mb Xo so Minh Chinh XS Minh Ngọc trực tiếp hôm nay XSMN 88 XSTD xs than tai xổ số UY TIN NHẤT xs vietlott 88 SOI CẦU SIÊU CHUẨN SoiCauViet lô đẹp hôm nay vip ket qua so xo hom nay kqxsmb 30 ngày dự đoán xổ số 3 miền Soi cầu 3 càng chuẩn xác bạch thủ lô nuoi lo chuan bắt lô chuẩn theo ngày kq xo-so lô 3 càng nuôi lô đề siêu vip cầu Lô Xiên XSMB đề về bao nhiêu Soi cầu x3 xổ số kiến thiết ngày hôm nay quay thử xsmt truc tiep kết quả sxmn trực tiếp miền bắc kết quả xổ số chấm vn bảng xs đặc biệt năm 2023 soi cau xsmb xổ số hà nội hôm nay sxmt xsmt hôm nay xs truc tiep mb ketqua xo so online kqxs online xo số hôm nay XS3M Tin xs hôm nay xsmn thu2 XSMN hom nay xổ số miền bắc trực tiếp hôm nay SO XO xsmb sxmn hôm nay 188betlink 188 xo so soi cầu vip 88 lô tô việt soi lô việt XS247 xs ba miền chốt lô đẹp nhất hôm nay chốt số xsmb CHƠI LÔ TÔ soi cau mn hom nay chốt lô chuẩn du doan sxmt dự đoán xổ số online rồng bạch kim chốt 3 càng miễn phí hôm nay thống kê lô gan miền bắc dàn đề lô Cầu Kèo Đặc Biệt chốt cầu may mắn kết quả xổ số miền bắc hôm Soi cầu vàng 777 thẻ bài online du doan mn 888 soi cầu miền nam vip soi cầu mt vip dàn de hôm nay 7 cao thủ chốt số soi cau mien phi 777 7 cao thủ chốt số nức tiếng 3 càng miền bắc rồng bạch kim 777 dàn de bất bại on news ddxsmn 188bet w88 w88 789bet tf88 sin88 suvip sunwin tf88 five88 12bet sv88 vn88 Top 10 nhà cái uy tín sky88 iwin lucky88 nhacaisin88 oxbet m88 vn88 w88 789bet iwin f8bet rio66 rio66 lucky88 oxbet vn88 188bet 789bet May-88 five88 one88 sin88 bk8 8xbet oxbet MU88 188BET SV88 RIO66 ONBET88 188bet M88 M88 SV88 Jun-68 Jun-88 one88 iwin v9bet w388 OXBET w388 w388 onbet onbet onbet onbet88 onbet88 onbet88 onbet88 onbet onbet onbet onbet qh88 mu88 Nhà cái uy tín pog79 vp777 vp777 vipbet vipbet uk88 uk88 typhu88 typhu88 tk88 tk88 sm66 sm66 me88 me88 8live 8live 8live sm66 me88 win79 8live sm66 me88 win79 pog79 pog79 vp777 vp777 uk88 uk88 tk88 tk88 luck8 luck8 kingbet86 kingbet86 k188 k188 hr99 hr99 123b 8xbetvn vipbet sv66 zbet taisunwin-vn typhu88 vn138 vwin vwin vi68 ee88 1xbet rio66 zbet vn138 i9betvip fi88club cf68 onbet88 ee88 typhu88 onbet onbetkhuyenmai 12bet-moblie 12betmoblie taimienphi247 vi68clup cf68clup vipbet i9bet qh88 onb123 onbef soi cầu nổ hũ bắn cá đá gà đá gà game bài casino soi cầu xóc đĩa game bài giải mã giấc mơ bầu cua slot game casino nổ hủ dàn đề Bắn cá casino dàn đề nổ hũ tài xỉu slot game casino bắn cá đá gà game bài thể thao game bài soi cầu kqss soi cầu cờ tướng bắn cá game bài xóc đĩa AG百家乐 AG百家乐 AG真人 AG真人 爱游戏 华体会 华体会 im体育 kok体育 开云体育 开云体育 开云体育 乐鱼体育 乐鱼体育 欧宝体育 ob体育 亚博体育 亚博体育 亚博体育 亚博体育 亚博体育 亚博体育 开云体育 开云体育 棋牌 棋牌 沙巴体育 买球平台 新葡京娱乐 开云体育 mu88 qh88
Onbet!114&ithint=onenote&authkey=!ABpPlR5UzJMu2-M!ApvqOSdenJBgcAJcaZG8wiF5Q_w?e=IfZVST!/general:w388best!!113&ithint=file%2cpptx&authkey=!ALEX5L0ZVIyrDuQ!!/general:w388best!113&ithint=file%2cpptx&authkey=!ALEX5L0ZVIyrDuQ!!/general:ngo-gia-hi-an-jg2g W388