Job Overview
Job Street In Singapore at IKEA
Position: Customer Service Representative
Company: IKEA Singapore
Location: Singapore
Job Street In Singapore at IKEA
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Job Responsibilities
As a Customer Service Representative at IKEA Singapore, you will be responsible for:
- Providing exceptional customer service through various channels, including in-person, phone, and online communication.
- Assisting customers with product inquiries, orders, and issue resolution.
- Collaborating with cross-functional teams to ensure a seamless customer experience.
- Maintaining a positive and customer-centric attitude at all times.
Qualifications/Skills
To excel in this role, you should have:
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to handle challenging situations with patience and professionalism.
- Basic computer skills and familiarity with customer service software.
Education and Experience Requirements
- High school diploma or equivalent.
- Prior experience in customer service is a plus.
Working Environments
This role involves working in a dynamic and customer-focused environment, both at the front lines in the store and in an office setting for online customer support.
Benefits
- Competitive salary
- Health and dental insurance
- Employee discounts on IKEA products
- Career development opportunities
- Friendly and inclusive work culture
Salary
The salary for this position is competitive and commensurate with experience.
How to Apply
FAQS
Q: Is previous customer service experience required for this role?
A: While previous experience is beneficial, we welcome applicants with a strong passion for customer service and a willingness to learn.
Q: What is the work schedule like?
A: The work schedule may include weekends and holidays, as customer service is crucial during peak times.
Q: Are there opportunities for career growth within IKEA?
A: Yes, IKEA is committed to providing opportunities for career development and advancement.
Conclusions
Joining the IKEA Singapore team as a Customer Service Representative offers a rewarding opportunity to contribute to a world-renowned brand known for its commitment to customer satisfaction. If you are dedicated, customer-focused, and eager to be a part of a dynamic team, we invite you to apply today!