Job Openings in Canada With Visa Sponsorship
Job Details:
- Company: Rish Consulting
- Job Position: Support Technician
- Salary: $30 hourly
- Job Type: Full Time
- Location: Calgary, AB
- No of Vacancies: 2
- Posted Date: 05/02/2024
Languages
- English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
- 1 year to less than 2 years
Job Overview: Support Technician at Rish Consulting
Job Openings in Canada With Visa Sponsorship. Rish Consulting is seeking a skilled and proactive Support Technician to join our team in Canada. This role is ideal for individuals who excel in troubleshooting and providing exceptional technical support. As a Support Technician, you will play a crucial role in ensuring our clients receive top-notch technical assistance, contributing to the overall success and efficiency of their operations. Job Openings in Canada With Visa Sponsorship
Responsibilities
- Provide technical support and troubleshooting for hardware, software, and network issues
- Respond to support tickets and resolve technical issues in a timely manner
- Assist clients with the installation, configuration, and maintenance of computer systems and software
- Conduct regular system checks and updates to ensure optimal performance
- Document and track all support requests and resolutions in the ticketing system
- Collaborate with other IT professionals to resolve complex technical issues
- Offer training and guidance to clients on using technology effectively
- Maintain up-to-date knowledge of industry trends and advancements
Qualifications/Skills
- Strong problem-solving and analytical abilities
- Excellent communication and interpersonal skills
- Proficiency in troubleshooting hardware, software, and network issues
- Ability to work independently and as part of a team
- Familiarity with various operating systems and software applications
- Strong attention to detail and organizational skills
- Customer-focused mindset with a commitment to providing high-quality support
Education and Experience Requirements
- High school diploma or equivalent; a degree in Information Technology or a related field is preferred
- Minimum of 2 years of experience in a technical support role
- Relevant certifications (e.g., CompTIA A+, Network+) are a plus
- Experience with ticketing systems and remote support tools
Working Environment
- Office-based role with potential remote work opportunities
- Collaborative and supportive team environment
- Standard working hours with occasional need for flexibility
- Exposure to a variety of industries and technical challenges
Benefits
- Competitive salary based on experience and qualifications
- Health and dental insurance
- Paid vacation and personal days
- Opportunities for professional development and career growth
- Positive and inclusive workplace culture
Salary
The salary for the Support Technician position at Rish Consulting ranges from CAD 30 per hour, depending on experience and qualifications.
How to Apply
By email
jobs@rishconsulting.ca
FAQs
Q: Do I need to be a Canadian citizen to apply?
A: No, we welcome applications from all qualified candidates, including foreigners who are eligible to work in Canada.
Q: What kind of technical issues will I be handling?
A: You will be dealing with a wide range of technical issues, including hardware, software, and network-related problems.
Q: Is remote work an option for this role?
A: While the position is primarily office-based, there may be opportunities for remote work depending on the situation and requirements.
Q: Are there opportunities for career advancement?
A: Yes, Rish Consulting is committed to the professional growth of our employees, offering various opportunities for training and career advancement.
Q: What kind of training will I receive?
A: We provide comprehensive training to ensure you are well-equipped to handle your responsibilities and succeed in your role.
Conclusion
If you are a dedicated and skilled Support Technician looking to join a reputable consulting firm, Rish Consulting offers a fantastic opportunity. Join our team in Canada and be part of a dynamic, supportive work environment where your technical expertise will be valued and rewarded. Apply today and take the next step in your IT career!
