Job Details:
- Company: Red Lion Inn and Suites
- Job Position: General Manager
- Salary: $60 hourly
- Job Type: Full Time
- Location: Victoria, BC
- Duty Hour: 8 hrs + overtime
- No of Vacancies: 5
- Country: Canada
Languages
- English
Education
- College/CEGEP
Experience
- 3 years to less than 5 years
Description
Red Lion Inn and Suites, a reputable hotel chain in Canada, is seeking a dynamic and experienced Hotel General Manager to oversee operations at our property. The ideal candidate will possess strong leadership skills, a proven track record in hospitality management, and a commitment to delivering exceptional guest experiences.
Key Job Responsibilities
- Operational oversight: Manage all aspects of hotel operations to ensure smooth and efficient day-to-day functioning.
- Guest satisfaction: Maintain high standards of guest service, addressing guest concerns and ensuring a positive experience for all visitors.
- Staff management: Recruit, train, and supervise staff, fostering a positive work environment and ensuring team members adhere to company policies and procedures.
- Financial management: Develop and manage budgets, monitor financial performance, and implement cost-control measures to maximize profitability.
- Sales and marketing: Develop and implement strategies to attract guests and increase occupancy rates through effective sales and marketing initiatives.
- Quality assurance: Ensure compliance with brand standards, health and safety regulations, and local laws.
- Community relations: Build and maintain positive relationships with the local community and businesses.
Basic Qualifications/Skills
- Experience: Minimum of 5 years of experience in hotel management, with at least 2 years in a senior management role.
- Education: Bachelor’s degree in Hospitality Management or a related field; additional certifications in hotel management are a plus.
- Skills: Excellent leadership, communication, and organizational skills. Proficiency in hotel management software and financial management.
- Certifications: Relevant certifications in hospitality management and/or business administration.
Preferred Qualifications
- Advanced experience: Experience managing a hotel of similar size and scope.
- Language skills: Bilingual abilities, particularly in French and English, are an asset.
- Sales and marketing expertise: Proven track record in driving revenue and implementing successful marketing campaigns.
- Community involvement: Active participation in local hospitality associations or chambers of commerce.
Salary
- Compensation: Competitive salary commensurate with experience and qualifications.
- Benefits: Comprehensive benefits package including health insurance, retirement plans, and performance bonuses.
FAQs
1. What are the working hours for this position? Hotel General Managers at Red Lion Inn and Suites may work flexible hours, including evenings, weekends, and holidays, to oversee operations and address guest needs.
2. Are there opportunities for career advancement within the company? Yes, Red Lion Inn and Suites values professional development and offers opportunities for career growth within the company.
3. What training and support will be provided? We provide comprehensive training and ongoing support to ensure our General Managers have the tools and resources needed to succeed.
Conclusion
Becoming a Hotel General Manager at Red Lion Inn and Suites offers a challenging and rewarding opportunity to lead a dedicated team in delivering exceptional hospitality services. If you have the skills, experience, and leadership qualities required, we invite you to apply and join our team.
