Job Overview

Boston Pizza Kelowna, one of the most popular dining spots in the Okanagan region, is seeking enthusiastic and customer-focused Food and Beverage Servers to join our dynamic team. As a server, you will play a key role in ensuring our guests have a memorable dining experience by providing excellent service and maintaining the highest standards of hospitality. If you enjoy working in a fast-paced environment and have a passion for food and customer service, this is the perfect opportunity for you.

Job Details:

• Company: Boston Pizza Kelowna
• Job Position: Food and Beverage Servers
• Salary: $18 hourly
• Job Type: Full Time
• Location: 2339 Hwy 97NKelowna, BCV1X 4H9
• Duty Hour: 8 hrs + overtime
• Duty Shift: Day, Evening, Night, Weekend, Early Morning, Morning
• Vacancies: 5
• Country: Canada

Languages

• English

Education

• No degree, certificate or diploma

Experience

• Will train

Job Responsibilities

As a Food and Beverage Server at Boston Pizza Kelowna, your key responsibilities will include:

• Guest Interaction: Greet guests warmly, present menus, and provide detailed information on menu items, daily specials, and promotions.
• Order Taking and Serving: Take accurate food and beverage orders, relay them to the kitchen and bar staff, and serve orders promptly.
• Up-Selling: Suggest additional menu items, beverages, and desserts to enhance the guest experience and increase sales.
• Table Maintenance: Ensure tables are clean, set up properly, and that guests have everything they need, such as condiments, utensils, and beverages.
• Payment Processing: Handle payments accurately, including cash, credit/debit transactions, and gift cards.
• Customer Satisfaction: Check in with guests during their meal to ensure satisfaction and address any concerns or requests.
• Team Collaboration: Work closely with kitchen and bar staff to ensure efficient service and smooth operations.
• Cleanliness and Safety: Maintain a clean and organized work area, following all health and safety guidelines.

Qualifications/Skills

To be successful in this role, candidates should have the following qualifications and skills:

• Customer Service: Strong interpersonal and communication skills with a friendly, outgoing personality.
• Attention to Detail: Ability to accurately take orders and deliver them as requested by the guest.
• Time Management: Ability to manage multiple tasks in a fast-paced environment while maintaining high levels of service.
• Team Player: Willingness to work collaboratively with other staff members to ensure a seamless dining experience.
• Adaptability: Ability to handle unexpected situations and adapt to changes quickly.

Education and Experience Requirements

• Education: A high school diploma or equivalent is preferred.
• Experience: Previous experience in a serving or customer service role is an asset, but not required. Training will be provided.

Working Environments

The Food and Beverage Server role is primarily conducted in a busy restaurant environment. You will be required to stand for extended periods, carry trays of food and beverages, and interact with guests in a sometimes noisy and fast-paced setting. Shifts may include evenings, weekends, and holidays, depending on the needs of the restaurant.

Benefits

Boston Pizza Kelowna offers a range of benefits, including:

• Flexible Scheduling: Work schedules that accommodate your personal needs.
• Staff Discounts: Enjoy discounts on food and beverages when dining at Boston Pizza locations.
• Health Benefits: Access to health and dental insurance for eligible employees.
• Training and Development: Ongoing training and opportunities for career advancement within the company.
• Team Events: Participate in staff outings and events that foster team spirit and camaraderie.

Salary

The salary for the Food and Beverage Server position includes an hourly wage ranging from $15 to $18 CAD per hour, plus tips.

How to Apply

Interested candidates should submit their resume and a brief cover letter to jamielowther04@yahoo.ca Please include “Food and Beverage Server Application” in the subject line. Applications will be reviewed on an ongoing basis until the position is filled.

By email
jamielowther04@yahoo.ca

In person
2339 Hwy 97N suite 650
Kelowna, BC
V1X 4H9
Between 11:00 a.m. and 06:00 p.m.

FAQs

Q: Do I need previous serving experience?
A: Previous serving experience is beneficial but not required. We provide training to help you succeed in this role.

Q: What are the typical working hours?
A: Shifts vary and may include evenings, weekends, and holidays. We offer flexible scheduling to fit your availability.

Q: Are there opportunities for career advancement?
A: Yes, Boston Pizza Kelowna encourages career growth, offering training and development programs for employees who wish to advance.

Conclusion

If you are passionate about delivering exceptional customer service and enjoy working in a lively restaurant environment, we invite you to apply for the Food and Beverage Server position at Boston Pizza Kelowna. Join our team and be part of a well-known brand that values quality, service, and employee satisfaction. This role offers the perfect blend of flexibility, earning potential, and career growth opportunities in the hospitality industry.