Description
Customer Service Associate Job in Canada With Visa Sponsorship – Apply Now . Smitty’s Car Wash is seeking a dedicated and personable Customer Service Associate to join our team in Canada. As a Customer Service Associate, you will be the first point of contact for our customers, providing exceptional service and ensuring their experience at Smitty’s Car Wash is positive and enjoyable. This role offers a supportive work environment, competitive compensation, and opportunities for career advancement within a well-respected car wash company.
Job Details:
- Job Position: Customer Service Associate
- Salary: $18 Hourly
- Job Type: Full Time
- Location: Cambridge
- Country: Canada
- No of Vacancies: 10
- Company: Smitty’s Car Wash
Education:
- high school
Experience:
- 1 years above
Key Job Responsibilities
- Customer Interaction: Greet customers warmly, answer their questions, and guide them through our car wash services.
- Service Processing: Process customer transactions accurately, including cash, credit, and debit payments.
- Membership Sales: Promote and sell car wash memberships and additional services to customers.
- Issue Resolution: Address and resolve customer concerns or complaints in a professional and timely manner.
- Maintenance Support: Assist with the upkeep of the car wash facility, including cleaning and restocking supplies as needed.
- Safety Compliance: Follow all safety procedures to ensure a safe environment for customers and employees.
- Team Collaboration: Work collaboratively with team members to meet daily operational goals.
Basic Qualifications/Skills
- Customer Service Skills: Excellent interpersonal and communication skills.
- Attention to Detail: Ability to handle transactions accurately and maintain detailed records.
- Physical Stamina: Ability to stand for extended periods and perform light physical tasks.
- Reliability: Strong work ethic and dependability.
- Age Requirement: Must be at least 18 years old.
- Flexibility: Ability to work various shifts, including weekends and holidays.
Preferred Qualifications
- Experience: Previous experience in a customer service role, preferably in the automotive or retail industry.
- Technological Proficiency: Familiarity with point-of-sale (POS) systems and basic computer skills.
- Sales Skills: Ability to upsell products and services effectively.
- Problem-Solving Skills: Ability to handle customer issues and inquiries efficiently.
Salary
- Competitive Pay: Starting at $18 per hour.
- Benefits: Comprehensive benefits package including health insurance, retirement plans, and employee discounts.
- Bonuses: Eligibility for performance-based bonuses.
FAQs
Q: What are the working hours? A: Customer Service Associates typically work in shifts, which may include weekends and holidays. Specific hours may vary based on business needs.
Q: Is there an opportunity for career advancement? A: Yes, Smitty’s Car Wash offers numerous opportunities for career growth and advancement within the company.
Q: What kind of training is provided? A: Comprehensive training is provided to ensure you are well-prepared for all job responsibilities and safety protocols.
Q: Are uniforms provided? A: Yes, Smitty’s Car Wash provides uniforms for all customer service associates.
Q: Do I need prior experience to apply? A: No, while previous experience is preferred, it is not required. We provide on-the-job training for all new hires.
Conclusion
Join Smitty’s Car Wash as a Customer Service Associate and become an essential part of our team. If you are customer-focused, detail-oriented, and enjoy working in a dynamic environment, we encourage you to apply today. Enjoy competitive pay, comprehensive benefits, and the opportunity to grow your career with Smitty’s Car Wash.