Job Overview

GameStop, a leading retailer of video games, consumer electronics, and gaming merchandise, is seeking a motivated and experienced Retail Assistant Manager to join our team in Canada. As a Retail Assistant Manager, you will play a key role in supporting the Store Manager in overseeing daily operations, driving sales, and ensuring excellent customer service. This position offers an exciting opportunity for individuals passionate about gaming and retail, with a focus on leadership, training, and store management. If you are results-driven and customer-focused, we want you to be part of our team.

Job Details:

• Company: GameStop
• Job Position: Retail Assistant Manager
• Salary: $22 hourly
• Job Type: Full Time
• Duty Shift: 8 hrs + OT
• Duty Shift: Day, Evening, Weekend
• Benefits: Other benefits
• Vacancies: 5
• Country: Canada

Languages

• English

Education

• Secondary (high) school graduation certificate

Experience

• 2 years to less than 3 years

Job Responsibilities

• Assist the Store Manager in managing daily store operations, ensuring smooth and efficient functionality
• Lead by example in delivering exceptional customer service and maintaining a positive shopping environment
• Supervise and train retail staff, providing guidance on best practices in sales, customer interactions, and product knowledge
• Help manage store inventory, ensuring products are well-stocked, organized, and accurately tracked
• Contribute to achieving sales targets by executing sales strategies, promoting products, and upselling
• Handle customer inquiries, complaints, and escalations in a professional and effective manner
• Support in preparing staff schedules and ensuring adequate coverage during peak hours
• Maintain store appearance, cleanliness, and adherence to corporate visual standards
• Assist with loss prevention efforts by monitoring store activities and ensuring compliance with security policies
• Step in to perform the Store Manager’s duties in their absence, taking responsibility for the store’s overall performance

Qualifications/Skills

• Strong leadership and communication skills, with the ability to motivate and manage a team
• Customer service-oriented, with a focus on creating a positive in-store experience
• Ability to handle multiple tasks in a fast-paced environment
• Knowledge of gaming products, electronics, and current trends in the gaming industry
• Excellent organizational and time management skills
• Proficiency in point-of-sale (POS) systems and retail software
• Ability to solve problems and make decisions efficiently

Education and Experience Requirements

• High school diploma or equivalent is required; post-secondary education in business management or a related field is an asset
• Minimum of 2 years of retail experience, with at least 1 year in a supervisory or management role
• Previous experience in the gaming or electronics industry is preferred, but not required

Working Environment

The Retail Assistant Manager will work in a busy retail environment, interacting frequently with customers and staff. The position involves standing for long periods, managing inventory, and ensuring the store is presentable. Occasional lifting of stock may be required. The role may involve working evenings, weekends, and holidays, especially during busy shopping seasons or product launches.

Benefits

• Competitive salary and performance-based bonuses
• Health and dental insurance
• Paid vacation and sick leave
• Employee discounts on gaming products and accessories
• Opportunities for career advancement within GameStop
• A fun and engaging work environment centered around gaming culture

Salary

The Retail Assistant Manager position at GameStop offers a competitive salary range of CAD $40,000 to $48,000 annually, depending on experience and qualifications. Performance-based bonuses may be available based on store success and individual performance.

How to Apply

To apply for the Retail Assistant Manager position at GameStop, please submit your resume and a cover letter detailing your qualifications and passion for the gaming industry to cooljobs@gamestop.ca Please include “Retail Assistant Manager Application” in the subject line. Applications will be reviewed on a rolling basis, and only selected candidates will be contacted for interviews.

By email
cooljobs@gamestop.ca

Include this reference number in your application
853

How-to-apply instructions
Here is what you must include in your application:

• Job reference number

FAQs

Q1: Is prior experience in the gaming industry required?
No, experience in the gaming industry is not required but is preferred. A passion for gaming and knowledge of the latest trends is highly beneficial.

Q2: What are the typical working hours for this position?
The typical working hours are flexible, including weekdays, evenings, weekends, and holidays, based on store needs. Availability during peak shopping periods is essential.

Q3: Are there opportunities for advancement?
Yes, GameStop offers opportunities for career growth and development. Successful Assistant Managers may be promoted to Store Manager or higher-level management positions.

Q4: Will I receive training for the role?
Yes, comprehensive training will be provided to ensure you are familiar with GameStop’s operations, policies, and products.

Q5: Do employees receive discounts on products?
Yes, employees enjoy discounts on a wide range of gaming products and accessories.

Conclusion

GameStop is looking for a driven and enthusiastic Retail Assistant Manager to join our team in Canada. This position is perfect for individuals who are passionate about gaming and retail management and are eager to contribute to the success of one of the world’s leading gaming retailers. If you’re ready to take your retail career to the next level and immerse yourself in a dynamic environment, apply today and be part of the GameStop community!