Job Details:
- Job Position: Food Service Supervisor
- Salary: $18 hourly
- Job Type: Full Time
- Location: 1113 9 Ave SE Calgary, ABT2G 0S7
- Duty Shift: Day, Evening, Weekend, Shift
- Duty Hour: 8 hrs + overtime
- No of Vacancies: 3
- Country: Canada
Languages
- English
Education
- Secondary (high) school graduation certificate
Experience
- 1 year to less than 2 years
Description
Brooklyn Dumpling Shop, an innovative and fast-paced eatery in Canada, is seeking a dedicated Food Service Supervisor to join our dynamic team. The ideal candidate will be passionate about food service, possess excellent leadership skills, and strive to maintain our high standards of customer satisfaction.
Key Job Responsibilities
- Supervise and coordinate the activities of food service staff: Ensure efficient operation during shifts, maintain high standards of food quality, and provide exceptional customer service.
- Training and development: Train new employees in proper food handling procedures, customer service techniques, and health and safety standards.
- Inventory management: Oversee the inventory, ordering, and storage of supplies to ensure stock levels meet business needs without wastage.
- Health and safety compliance: Maintain a clean and safe work environment, ensuring compliance with health and safety regulations.
- Customer interaction: Address and resolve customer complaints and inquiries promptly and professionally.
- Scheduling: Create and manage staff schedules to ensure adequate coverage during peak and off-peak hours.
- Financial responsibilities: Assist with budgeting, cost control, and financial reporting.
Basic Qualifications/Skills
- Experience: Minimum of 2 years in a supervisory role within the food service industry.
- Education: High school diploma or equivalent; post-secondary education in hospitality or a related field is a plus.
- Skills: Strong leadership, communication, and organizational skills. Proficiency in basic computer applications.
- Certifications: Food Safety Certification required.
Preferred Qualifications
- Advanced experience: Experience working in a fast-casual dining environment.
- Additional certifications: First Aid and CPR certifications.
- Language skills: Bilingual abilities are an asset, especially in French and English.
- Technical proficiency: Familiarity with POS systems and restaurant management software.
Salary
- Compensation: Competitive salary commensurate with experience.
- Benefits: Comprehensive benefits package including health insurance, paid time off, and meal discounts.
FAQs
1. What are the working hours for this position? The Food Service Supervisor will work a variety of shifts, including mornings, evenings, weekends, and holidays, to ensure full coverage of the restaurant’s operating hours.
2. Is there room for advancement? Yes, Brooklyn Dumpling Shop values internal promotions and offers career development opportunities for dedicated employees.
3. Do you offer training programs? Yes, we provide comprehensive training programs for all new hires to ensure they are well-prepared for their roles.
Conclusion
Joining Brooklyn Dumpling Shop as a Food Service Supervisor offers a rewarding opportunity to lead a team in a vibrant and growing restaurant. If you are passionate about food service and have the skills and experience required, we encourage you to apply and become a part of our team.
