Night Reception Team Member Job in the UK With Visa Sponsorship – Apply Now. Travelodge, one of the UK’s largest and most recognized hotel brands, is seeking enthusiastic and dedicated Night Reception Team Members to join our team. This is a fantastic opportunity for individuals who thrive in customer service roles and are looking to work in a dynamic and welcoming environment.

Job Details:

• Organization: Travelodge
• Job Position: Night Reception Team Member
• Salary: £12 per hour
• Location: London, England
• Vacancies: 5
• Posted Date: 06/13/2024
• Closing Date: 07/31/2024
• Full Time

Job Overview

We are offering an exciting position as a Night Reception Team Member at Travelodge with the possibility of visa sponsorship for eligible candidates. Join our diverse and inclusive team, where you will play a crucial role in ensuring our guests have a comfortable and enjoyable stay.

Duties

As a Night Reception Team Member, your duties will include:

• Welcoming and checking in late arrivals.
• Handling guest inquiries and providing information about hotel services and local attractions.
• Managing reservations and room allocations.
• Performing nightly audits and preparing reports.
• Ensuring the security and safety of the hotel during night hours.
• Addressing and resolving guest issues and complaints.

Job Responsibilities

Your responsibilities will encompass:

• Delivering exceptional customer service to all guests.
• Maintaining accurate and up-to-date records in the hotel’s system.
• Ensuring the reception area is clean and presentable at all times.
• Assisting with any emergency situations and following safety procedures.
• Coordinating with other departments to ensure guest satisfaction.
• Supporting the team in achieving hotel performance targets.

Qualifications/Skills

To excel in this role, you should possess:

• Strong communication and interpersonal skills.
• A friendly and approachable demeanor.
• Excellent organizational skills and attention to detail.
• The ability to work independently and handle stressful situations.
• Basic numeracy and literacy skills.
• Flexibility to work night shifts, including weekends and holidays.

Education and Experience Requirements

• Minimum of a high school diploma or equivalent.
• Previous experience in a customer service or hospitality role is advantageous but not essential.
• Basic computer skills and familiarity with reservation systems are beneficial.

Working Environment

Night Reception Team Members at Travelodge can expect to work in:

• A welcoming and guest-focused environment.
• Various areas of the hotel, including the reception desk and guest areas.
• A team-oriented setting where collaboration is encouraged.

Benefits

Working at Travelodge comes with a range of benefits, including:

• Competitive salary starting at £19,000 per annum.
• Comprehensive training and development programs.
• Employee discount on Travelodge stays and services.
• Pension scheme.
• Paid holidays and sick leave.
• Health and wellness support.
• Opportunities for career advancement within the company.

Salary

The starting salary for a Night Reception Team Member at Travelodge is £19,000 per annum, with opportunities for overtime and performance-based bonuses.

FAQs

Q: Is visa sponsorship available for this role?
A: Yes, we offer visa sponsorship for eligible candidates.

Q: What hours will I be working?
A: Night Reception Team Members typically work night shifts from 11 PM to 7 AM, including weekends and public holidays.

Q: Do I need prior experience in hospitality?
A: While prior experience is beneficial, it is not mandatory as full training will be provided.

Q: What kind of training will I receive?
A: You will receive comprehensive training in customer service, reservation systems, and hotel operations.

Q: Are there opportunities for career progression?
A: Yes, Travelodge offers numerous opportunities for career growth and development within the company.

Conclusion

If you are a customer-oriented individual with a passion for hospitality, we encourage you to apply for the Night Reception Team Member position at Travelodge. Join us and be part of a team that values quality, service, and guest satisfaction.