Night Reception Team Member Job in the UK With Visa Sponsorship – Apply Now. Travelodge, one of the UK’s largest and most recognized hotel brands, is seeking enthusiastic and dedicated Night Reception Team Members to join our team. This is a fantastic opportunity for individuals who thrive in customer service roles and are looking to work in a dynamic and welcoming environment.
Job Details:
- Organization: Travelodge
- Job Position: Night Reception Team Member
- Salary: £12 per hour
- Location: London, England
- Vacancies: 5
- Posted Date: 06/13/2024
- Closing Date: 07/31/2024
- Full Time
Job Overview
We are offering an exciting position as a Night Reception Team Member at Travelodge with the possibility of visa sponsorship for eligible candidates. Join our diverse and inclusive team, where you will play a crucial role in ensuring our guests have a comfortable and enjoyable stay.
Duties
As a Night Reception Team Member, your duties will include:
- Welcoming and checking in late arrivals.
- Handling guest inquiries and providing information about hotel services and local attractions.
- Managing reservations and room allocations.
- Performing nightly audits and preparing reports.
- Ensuring the security and safety of the hotel during night hours.
- Addressing and resolving guest issues and complaints.
Job Responsibilities
Your responsibilities will encompass:
- Delivering exceptional customer service to all guests.
- Maintaining accurate and up-to-date records in the hotel’s system.
- Ensuring the reception area is clean and presentable at all times.
- Assisting with any emergency situations and following safety procedures.
- Coordinating with other departments to ensure guest satisfaction.
- Supporting the team in achieving hotel performance targets.
Qualifications/Skills
To excel in this role, you should possess:
- Strong communication and interpersonal skills.
- A friendly and approachable demeanor.
- Excellent organizational skills and attention to detail.
- The ability to work independently and handle stressful situations.
- Basic numeracy and literacy skills.
- Flexibility to work night shifts, including weekends and holidays.
Education and Experience Requirements
- Minimum of a high school diploma or equivalent.
- Previous experience in a customer service or hospitality role is advantageous but not essential.
- Basic computer skills and familiarity with reservation systems are beneficial.
Working Environment
Night Reception Team Members at Travelodge can expect to work in:
- A welcoming and guest-focused environment.
- Various areas of the hotel, including the reception desk and guest areas.
- A team-oriented setting where collaboration is encouraged.
Benefits
Working at Travelodge comes with a range of benefits, including:
- Competitive salary starting at £19,000 per annum.
- Comprehensive training and development programs.
- Employee discount on Travelodge stays and services.
- Pension scheme.
- Paid holidays and sick leave.
- Health and wellness support.
- Opportunities for career advancement within the company.
Salary
The starting salary for a Night Reception Team Member at Travelodge is £19,000 per annum, with opportunities for overtime and performance-based bonuses.
FAQs
Q: Is visa sponsorship available for this role?
A: Yes, we offer visa sponsorship for eligible candidates.
Q: What hours will I be working?
A: Night Reception Team Members typically work night shifts from 11 PM to 7 AM, including weekends and public holidays.
Q: Do I need prior experience in hospitality?
A: While prior experience is beneficial, it is not mandatory as full training will be provided.
Q: What kind of training will I receive?
A: You will receive comprehensive training in customer service, reservation systems, and hotel operations.
Q: Are there opportunities for career progression?
A: Yes, Travelodge offers numerous opportunities for career growth and development within the company.
Conclusion
If you are a customer-oriented individual with a passion for hospitality, we encourage you to apply for the Night Reception Team Member position at Travelodge. Join us and be part of a team that values quality, service, and guest satisfaction.
