Introduction

Guest Arrival Expert Job in Dubai With Visa Sponsorship – Apply Online Now. Marriott International, Inc. is seeking a warm and professional Guest Arrival Expert to join our team in Dubai. This role is essential in providing a memorable first impression for our guests, ensuring their arrival experience is seamless and welcoming. For qualified candidates, visa sponsorship is available. Guest Arrival Expert Job in Dubai With Visa Sponsorship – Apply Online Now

Guest Arrival Expert Job in Dubai With Visa Sponsorship – Apply Online Now

Job Details:

• Organization: Marriott International, Inc.
• Job Position: Guest Arrival Expert
• Salary: AED 3000
• Job Type: Full Time
• Location: Dubai
• Age: 20 to 39
• Vacancies: 5
• Posted date: 05/25/2024

Job Overview with Visa Sponsorship

As a Guest Arrival Expert at Marriott International, Inc., you will be the first point of contact for our guests, ensuring a smooth check-in process and addressing any inquiries or issues they may have. This position requires excellent customer service skills, attention to detail, and the ability to handle multiple tasks efficiently. Visa sponsorship is available for candidates who meet the necessary requirements.

Job Responsibilities

• Greet guests upon arrival with a warm and friendly demeanor.
• Manage the check-in and check-out process efficiently and accurately.
• Handle guest inquiries and provide information about the hotel’s services and amenities.
• Coordinate with other departments to fulfill guest requests and resolve any issues.
• Maintain accurate records of guest information and transactions.
• Assist with luggage handling and room escorting as needed.
• Ensure the lobby area is clean and welcoming at all times.
• Upsell hotel services and amenities to enhance the guest experience.
• Address and resolve guest complaints in a professional and courteous manner.
• Follow all hotel policies and procedures, including safety and security protocols.

Qualifications/Skills

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in using hotel management software and Microsoft Office suite.
• Ability to remain calm and professional in a fast-paced environment.
• Attention to detail and a high level of accuracy.
• Customer service-oriented with a positive attitude.

Education and Experience Requirements

• High school diploma or equivalent.
• Previous experience in a front desk or customer service role in the hospitality industry is preferred.
• Knowledge of hotel operations and services is an advantage.
• Fluency in English is required; additional languages are a plus.

Working Environments

• This role involves working in a hotel environment, primarily in the lobby and front desk areas.
• Flexible working hours, including evenings, weekends, and holidays, are required to accommodate guest needs.
• The position requires standing for extended periods and the ability to lift and carry luggage.

Benefits

• Competitive salary.
• Health and dental insurance.
• Paid time off and holidays.
• Opportunities for professional development and career advancement.
• Visa sponsorship for qualified candidates.
• Employee discounts on hotel rooms and dining.

Salary

• The salary for this position ranges from AED 3,000 to AED 5,000 per month, depending on experience and qualifications.

FAQs

1. Is previous experience in hospitality necessary?
Previous experience in a front desk or customer service role is preferred but not required. We value candidates with strong customer service skills and a positive attitude.

2. Will visa sponsorship be provided?
Yes, visa sponsorship is available for qualified candidates.

3. What are the working hours?
The position requires flexibility to work various shifts, including evenings, weekends, and holidays.

Conclusions

Join Marriott International, Inc. as a Guest Arrival Expert and be a part of our commitment to delivering exceptional guest experiences. We value professionalism, dedication, and a passion for hospitality. If you are ready to contribute to a world-renowned hotel brand and grow your career, apply today!